BassBet Casino brings slots, live tables, and sports betting to Canadian players. Deposits in CAD, payouts that clear fast, and bonus terms you can actually read.
This Privacy Policy explains how BassBet Casino, operated at bassbet24.online, collects, uses, stores, and protects information provided by users. By registering an account or using the platform, you agree to the practices described below.
When you create an account, we collect your full name, date of birth, email address, residential address, and phone number. This data is required for account creation, identity verification (KYC), and regulatory compliance.
Payment processing requires financial data including card numbers, bank account details, or e-wallet identifiers. We store only the minimum data required to process transactions and comply with anti-money laundering obligations.
We collect technical data automatically when you use the platform. This includes IP address, browser type, device type, session duration, pages visited, and login timestamps. This data is used for security monitoring and platform improvement.
Your personal data is used to operate your account, process deposits and withdrawals, verify your identity, and comply with legal requirements including anti-money laundering and know-your-customer regulations.
We use contact information to send transaction confirmations, security alerts, and, where you have opted in, promotional communications. You can withdraw consent for marketing emails at any time using the unsubscribe link in any email we send.
Technical data helps us identify and prevent fraud, investigate suspicious activity, and maintain the security of the platform.
We do not sell personal data to third parties. Data is shared only with service providers that operate under contractual data protection obligations, including payment processors, identity verification providers, and hosting services.
We may disclose data to regulatory authorities, law enforcement, or courts when required by applicable law. This includes disclosures required under anti-money laundering legislation.
Account data is retained for a minimum of five years after account closure to meet regulatory requirements. Payment records are retained for seven years in accordance with financial record-keeping obligations. You may request deletion of non-regulated data by contacting our support team.
The platform uses cookies to maintain your session, remember preferences, and collect analytics data. Essential cookies cannot be disabled as they are required for the site to function. Analytics and marketing cookies can be managed through your browser settings or our cookie consent tool.
All data is encrypted in transit using 256-bit SSL. Access to personal data is restricted to authorised staff with a legitimate operational need. We conduct regular security assessments to identify and address vulnerabilities.
You have the right to access the personal data we hold about you, request corrections to inaccurate data, and in certain circumstances request deletion. To exercise these rights, contact our support team via live chat or email. We aim to respond to all data requests within 30 days.
Data related to self-exclusion, deposit limits, and responsible gambling settings is treated with the highest level of confidentiality. This data is not shared with third parties for marketing purposes and is retained to prevent reinstatement of accounts where exclusion is in place.
This policy may be updated periodically to reflect changes in our practices or applicable law. Material changes will be communicated by email or by a notice on the platform. Continued use of the platform after notification constitutes acceptance of the updated policy.
For questions about this Privacy Policy or to submit a data request, contact our support team through the live chat function on the platform or via the email address listed in your account settings.